Privacy Policy

This Privacy Policy exists to inform you about how we collect, use, store, and protect your personal data while using our platform. It's a straightforward document that explains your rights and our practices regarding user information.

Purpose of the Privacy Policy

The purpose of this policy is to clearly communicate how we handle your personal data, ensuring transparency and accountability in our operations. By using our services, you agree to be bound by this policy.

Scope of Application

This Privacy Policy applies to all users of our platform, including those who access our site, use our services, or interact with us in any way. Your continued use of our services implies your consent to the practices outlined in this document.

Consent Clause

By using our platform and services, you consent to the collection, processing, storage, and protection of your personal data as described in this Privacy Policy. We will only process your data for the purposes specified in this document.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your user experience, analyze site activity, and improve our services. There are different types of cookies:

• Essential Cookies: necessary for website functionality (e.g., login sessions)
• Analytics Cookies: help us understand how users interact with the site
• Marketing Cookies: used to deliver targeted advertising and promotions

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process user data based on the following grounds:

• Contractual necessity (e.g., to provide services)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., improving user experience)
• User consent (explicitly given when creating an account or providing personal data)

Data Sharing and Disclosure

We may share your data with:

• Payment processors to facilitate transactions
• Gaming providers for responsible gambling monitoring
• Licensed authorities for regulatory compliance

Personal data is not sold to third parties.

Data Storage and Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. We use secure storage practices, including encryption and access controls.

Security Measures

We implement robust security measures:

• SSL encryption
• Access controls and authentication processes
• Monitoring for unauthorized access or suspicious activity

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your personal data
• Withdraw consent or object to processing

To exercise these rights, please contact our support team at [email protected].

International Data Transfers

We may transfer personal data outside the user's country or EEA. We use Standard Contractual Clauses (SCCs) as safeguards for such transfers.

Third-Party Services

External links or services have their own privacy policies. Mad Casino is not responsible for external content or its compliance with our Privacy Policy.

Policy Updates

This Privacy Policy may be updated to reflect changes in laws, regulations, or our practices. We will notify users of significant updates and assume continued use implies acceptance of the new terms.

[email protected]